Rental Terms & Conditions

Rental Conditions

Renting a car in Georgia is easy and offers visitors a convenient and flexible way to explore the region's captivating landscapes and historic sites. Here are a few conditions you must meet:

You must be 21 years old or above to rent a vehicle in Georgia.
You must have a valid passport and driving license from your country. The license must be current and not expired, and the expiration date should be no sooner than the last day of your rental period.
You must have at least 2 years of driving experience.

Reservation, Change & Cancellation

To ensure a smooth travel experience in Georgia, it's highly recommended to book your rental car in advance. By reserving your car ahead of time, you can avoid the last-minute rush and secure your preferred vehicle for your adventure. Use the following methods to book your vehicle:

Email us with detailed information at info@georgiaonwheels.com
Call us at +995 598 30 04 33
Message us on WhatsApp or Telegram at +995 598 30 04 33
Fill out the online form on our website.

You can change or cancel your reservation free of charge up to 24 hours before the start of your rental period.

Pick Up, Return, Mileage & Fuel Policy

At Georgia On Wheels, we offer a very flexible pick-up conditions. You can pick-up your vehicle from our office at 8 Tsereteli St, Kutaisi 4600 or we can delivery the car to your hotel free of charge. However, the car must be returned in a timely manner as stated in the contract. If there's a possibility that the car might be returned late, the renter should contact Georgia On Wheels support as soon as possible to arrange a new return time. In case of late return, additional fees will be applied as following:

Any delays between 1-8 hours will be charged 50% of rental day price.
Any delays between 8-24 hours will be charged full rental day price.
24+ hours delay will be charged double price unless a new return time was arranged.

All our vehicles come with Full to Full fuel policy. Full to Full means that if you pick up the car with a full tank of fuel, you should also return it with a full tank. In case the vehicle is returned with less fuel, you will be charged the refueling fee. There is no mileage limitations.

Payment Terms

For added convenience we offer very flexible payment terms and options for our customers. You will pay for your rental car in full at the time of pick-up and signing the rental contract.

No pre-payment or reservation fees.
No security deposit for all vehicles.
Rental prices include VAT and all other taxes.

Payment methods:

Cash payments are accepted in USD, EURO or LARI.
Debit and Credit card payments are accepted but subjected to additional 3.5% processing fee.
Bank transfers must be requested in advance and paid at least 1 week before the rental period.

Insurance

Casco insurance is included in price for all our vehicles. There is no franchise and zero deductions in case of collision, fire, flood, vandalism, theft or any other damage to the vehicle or equipment. With our insurance you get the following coverage:

100% Vehicle Insurance in case of any accident of your own fault or other party.
100% Vehicle Insurance in case of any damage by fire, theft or any other damage caused by a third party.
100% Third Party Insurance (TPL). Damage to a third party (no matter whose fault is the accident), in limit of $20,000.
100% All accessories (mirrors, glass, lamps, etc.)*

Please note the following important information about insurance protection:

✖ You are fully liable for the damage caused to the vehicle by using any other type of gasoline than what is recommended, even if you have insurance protection included in the rental agreement.

✖ Tires damaged during driving (not as a result of an accident) are not considered as an accidental damage by any insurance company in Georgia. You are liable for any damaged tires (60 EUR per tire).

✖ In case of losing vehicle keys or documents, there is a penalty payment of 300 EUR.

✖ Any damage or loss incurred to the driver, passengers, or any property inside the vehicle during an accident or throughout the rental period is not covered by the rental company's insurance and will not be reimbursed by any party. As per Georgian law, these costs must be covered by your travel insurance upon entering Georgia.

Territorial Restrictions

Georgia is a fantastic travel destination with stunning natural wonders and breathtaking landscapes. However, it's crucial to be aware that some areas in Georgia have restricted access and are not covered by any insurance. To ensure your safety, you must avoid visiting the following places:

Rental cars are prohibited from being driven into South Ossetia and Abkhazia, as these territories are outside of Georgian government control, and any insurance coverage does not apply.
The “Mestia - Ushguli - Lentekhi” road runs through a mountainous area with many steep and dangerous slopes. It is strictly prohibited to drive a rental car there.
The “Akhaltsikhe - Batumi” road running through the Goderdzi Pass and the “Sairme - Abastumani” road are simply poor-quality roads that even locals try to avoid.
Driving is not allowed in the regions of Truso, Juta, Vashlovani, Tusheti, Omalo, and Shatili.
Georgia On Wheels does not allow cross border rentals at this time.

Parking, Traffic Rules & Fines

Georgia's traffic rules are very similar to international standards, making driving relatively easy here. However, be aware of the winding mountain roads and reckless drivers who often disregard traffic regulations. Georgia has numerous speed cameras and traffic officers, and they enforce the law equally for locals and foreigners. To avoid fines, it's crucial to follow the traffic rules.

In Tbilisi, Kutaisi, and Batumi, parking requires payment, whereas other cities may have different arrangements. To pay for parking, use a bank terminal and place the receipt on your dashboard.

The parking attendants in reflective vests are not affiliated with any parking company and are not liable for your vehicle's safety. They offer assistance in parking and manage parking spaces on a voluntary basis. If you find their help useful, you may choose to leave a tip, but it's not obligatory.

If during rental period you violate any parking or traffic laws, you are obliged to compensate the amount of fine. Police-issued traffic fines must be paid by Georgian law before departure from the country. We do not charge any fees for traffic violations, except for drinking and driving. If you're caught driving under the influence, you'll face a 6-month license suspension, police will confiscate your vehicle, and Georgia On Wheels will charge you a 500 EUR penalty. The legal blood alcohol limit in Georgia is 0.3 promilles.

Georgia On Wheels

Rent a car in Kutaisi